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Claims Support Specialist (De Smet)
Full Time Posted Mar, 16This position is responsible for performing a variety of claims customer service and secretarial duties, providing claims customer service to incoming callers, including agents, policyholders and claimants, verifying policy coverage and assisting the Claims Coordinator, Claims Supervisor and Claims Manager as needed.
a. Assist customers with claim inquiries.
b. Open, index, and scan incoming mail.
c. Notify adjusters of incoming documents/mail and any other messages.
d. Ensure proper mailing of claim checks and other daily correspondence.
e. Monitor claims email
f. Verify coverage on loss, build claims in the All Points system and send to appropriate adjuster.
g. Verify coverage and pay bills for glass claims through independent vendor.
h. Attend claim seminars and participate in claim associations.
i. Perform other duties as assigned by Claims Manager and Claims Coordinator III
Job Overview
De Smet, South Dakota 57231
717354910